Transparency about the trackers used on sylla-voyages.com and how to manage your consent.
Last updated: 2026-05-21
This policy describes the use of cookies and other trackers (local storage, pixels) on the SYLLA VOYAGES website, operated by SYLLA VOYAGES (SARL) (SIRET 102 666 377 00019, 4 avenue Sisley, 92150 Suresnes, France). It complements our privacy policy. In accordance with the GDPR and EU ePrivacy rules, you may accept, decline or withdraw your consent at any time.
What is a cookie?
A cookie is a small file placed on your device (computer, smartphone, tablet) when you visit a website. It stores information that helps with navigation, audience measurement or personalisation. The term « cookie » is used here in a broad sense and also covers equivalent technologies (localStorage, invisible pixels, session identifiers).
Categories of trackers used
We classify trackers by their purpose, following the CNIL taxonomy. Strictly necessary trackers do not require consent ; others are only set after you have given consent.
Strictly necessary trackers
Essential to the operation of the website: storing your consent choice, saving your in-progress travel form, managing your favourites. Without them, the site cannot work properly.
Legal basis: Consent exemption (strictly necessary to provide the service requested).
Name
Provider
Purpose
Retention
analytics_consent
sylla-voyages.com
Stores your consent choice (accept or decline analytics cookies)
Until manually cleared
SYLLA_COMPOSER_STATE
sylla-voyages.com
Saves your in-progress travel project in the composer
Until manually cleared
SUR_MESURE_STATE
sylla-voyages.com
Saves your in-progress tailor-made travel request
Until manually cleared
SYLLA_FAVORITES
sylla-voyages.com
Stores your favourite stays and experiences
Until manually cleared
ANON_ID
sylla-voyages.com
Anonymous identifier linking your drafts to your session
Until manually cleared
Technical error monitoring
We use Sentry to detect and fix technical errors that may affect your browsing (pages that don't load, forms that fail, etc.). Sentry only collects error reports (technical trace, browser, steps preceding the error) — no video recording of your session and no personally identifying data are transmitted. Data is hosted on Sentry's European infrastructure (Germany).
Legal basis: Legitimate interest (technical monitoring strictly necessary for proper service operation ; no audience measurement, no profiling).
Name
Provider
Purpose
Retention
Sentry session identifier
Functional Software Inc. / Sentry GmbH
Groups errors occurring during the same visit
Session duration (in-memory)
Audience measurement
We use Google Analytics 4 to understand how our site is visited (page views, visit duration, navigation paths). These cookies are only set after you give explicit consent via the banner. Google Consent Mode v2 ensures no advertising cookies are dropped.
Legal basis: Consent (GDPR art. 6.1.a and EU ePrivacy Directive).
Name
Provider
Purpose
Retention
_ga
Google Ireland Ltd
Distinguishes unique visitors
13 months
_ga_<container>
Google Ireland Ltd
Maintains the GA4 session state
13 months
Google Consent Mode v2
We use Google's Consent Mode (v2) to pass your choice to Google Analytics. As long as you have not accepted, the following signals are set to « denied ». Once consent is granted, they switch to « granted ».
analytics_storageAnalytics storage — Enables storage related to audience measurement (Google Analytics).
ad_storageAdvertising storage — Enables advertising-related storage — permanently disabled on this site (no advertising).
ad_user_dataAdvertising user data — Sending of user data to Google for advertising — permanently disabled.
ad_personalizationAd personalisation — Personalisation of ads — permanently disabled.
Sub-processors and transfers outside the European Union
Some of our technical providers may process your data. When data leaves the European Union, the transfer is covered by Standard Contractual Clauses and the EU-US Data Privacy Framework (DPF).
Vercel Inc. — Website hosting. United States (with European Union edges).Privacy policy
Render Services Inc. — Backend hosting. Germany (Frankfurt).Privacy policy
Supabase Inc. — Database and file storage. European Union.Privacy policy
Google Ireland Ltd — Audience measurement (Google Analytics 4). European Union and United States (DPF).Privacy policy
Resend Inc. — Transactional emails (quotes, contact). United States (DPF).Privacy policy
Your rights
Under the GDPR, you have the following rights:
Right to access your personal data
Right to rectification
Right to erasure (« right to be forgotten »)
Right to restriction of processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with the CNIL (www.cnil.fr)
How to exercise your rights
For any question regarding this policy or to exercise your rights, contact us at contact@sylla-voyages.com or by post to SYLLA VOYAGES (SARL), 4 avenue Sisley, 92150 Suresnes, France. You will receive a reply within a maximum of one month.
Manage your preferences
You can change your choice regarding audience-measurement cookies at any time. Click the button below to reopen the consent banner.
Updates to this policy
This policy may evolve to reflect changes in our tools, in regulations or in our practices. The last update date is shown at the top of the page. In case of a substantial change, your consent will be requested again.
